Five-star growth: Using online ratings to design better products

Five-star growth: Using online ratings to design better products

New research shows that small changes in star ratings can drive explosive growth for products—on the order of 30 to 200 percent depending on category. Driving those changes at scale requires a novel approach.

How “Hamilton” stayed alive during the pandemic: An interview

“I’m looking at theater over the course of the next generation. And ensuring that theater is accessible to the many, not just the few,” says producer Jeffrey Seller.

The cloud transformation engine

There’s tremendous value enabled by adopting cloud, but only if companies can bring together the three parts of a cloud transformation engine.

Shared mobility: Where it stands, where it’s headed

Having weathered a pandemic, regulatory whiplash, and a host of other hurdles, shared mobility endures. Here’s where things stand today.

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